15+ Years of
Outsourcing Excellence
Trusted by global leaders across 52+ countries.
Our Expertise
SaaS Solutions
Optional for demo purposes
Customer Service
Core focus area
Business Process Outsourcing
Back-office support
Technical Support
Core focus area
About Us
OmniTech Solutions is a global BPO partner registered in Muscat, Oman. We specialize in Customer Service, IT Helpdesk/Technical Support, and US IT Recruitment—supported by optional SaaS/Automation, IVR & Virtual Contact Centers, and Back-office BPO.
Trusted by Global Leaders
Amazon
Rebel
Aramco
US Tech Firms
Trusted by enterprises across BPO, SaaS, FinTech, and retail.
Global Reach
Operating in 52+ countries, multilingual support
Why Choose Us
Automation-First Impact
Industries We Serve
E-commerce & Marketplaces
Lower AHT, Higher CSAT
Faster resolution times
Fintech & Banking
Secure, Compliant Support
PCI-aware processes
Travel & Tourism
24/7 Multilingual Support
Global coverage
Energy & Petroleum
Specialized Technical Support
Industry expertise
Healthcare & Wellness
HIPAA-Compliant Operations
Secure data handling
SaaS & Tech
Technical Excellence
Rapid scaling support
How We Work
Discover
We analyze your current processes and identify optimization opportunities.
Design
Custom solutions tailored to your specific needs and industry requirements.
Launch
Seamless implementation with minimal disruption to your operations.
Optimize
Continuous improvement through data-driven insights and feedback.
Security & Compliance
Data privacy by design; least-privilege access; audited SOPs.
ISO 27001
Information Security
GDPR Ready
Data Protection
SOC 2
Security Controls
PCI Aware
Payment Security
Success Stories
E-commerce CX Transformation
Streamlined customer support operations for a leading e-commerce platform, reducing response times while improving satisfaction scores.
Tech L1 Support Uplift
Enhanced technical support capabilities for a SaaS company, achieving round-the-clock coverage with improved resolution rates.
Client Testimonials
"OmniTech Solutions has been instrumental in scaling our customer support operations. Their multilingual capabilities and 24/7 availability have significantly improved our customer satisfaction scores."
"The technical support team from OmniTech has exceeded our expectations. Their expertise in IT troubleshooting and quick response times have been game-changing for our business."
"Working with OmniTech for our US IT recruitment needs has been seamless. They understand the market and deliver top talent consistently."
Our Journey
Founded
OmniTech Solutions established in Muscat, Oman
Expansion
Expanded operations to 15+ countries
SaaS Launch
Launched automation and SaaS solutions
Oman HQ
Established new headquarters in Al Qurum Business District
Join Our Team
Be part of a global team that's transforming how businesses operate across 52+ countries.
View Openings