About the Role

Join our data-driven analytics team as a Business Intelligence Analyst and become the strategic architect of our data insights at OmniTech Solutions. You'll be responsible for transforming complex data into actionable business intelligence that drives critical decisions and enhances operational efficiency across our global BPO operations. This role offers the opportunity to work with cutting-edge analytics tools while building comprehensive reporting solutions that empower our leadership and client teams.

As a Business Intelligence Analyst at OmniTech Solutions, you'll work on diverse analytics projects ranging from performance dashboards and predictive modeling to client reporting and operational metrics. Our analytics team is at the forefront of data innovation, implementing solutions that ensure comprehensive visibility into business performance and client satisfaction. You'll have the opportunity to work with advanced BI tools including Power BI, Tableau, SQL Server, and cloud analytics platforms. The role involves close collaboration with operations teams, client managers, and senior leadership to deliver insights that drive business growth and operational excellence.

We provide access to the latest analytics technologies, comprehensive training programs, and industry certifications to support your professional growth. You'll have the opportunity to work on projects ranging from real-time monitoring dashboards and automated reporting to advanced analytics and machine learning integration. Our team values analytical thinking, data storytelling, and the ability to translate complex data into clear business recommendations. This role offers excellent career progression opportunities within our growing analytics division, with potential to advance to senior analyst, data scientist, or analytics manager positions.